Friday November 27, 2020
Due to COVID-19 cases in the Houston, TX area and in accordance with the authorities' request, we're having to review our shipping policies. Please check our current shipping policies below before you order:
- We are currently trying to ship any non print on demand items within two weeks of ordering.
- For any orders needed for Christmas, please place your order by Friday, December 4th to allow time for shipping. The postal service will be extra busy this year, so please be patient, and this also means that we are unable to guarantee delivery dates.
- For print on demand items, e.g. mugs and pillows, production times may be around 2 weeks, plus shipping time, so please allow extra time.
- We have paused international shipping indefinitely as there is higher risk of major delays and loss due to postal services around the world operating at reduced capacity.
- Please account for and allow extra time. Contact us prior to ordering gifts or other time-sensitive items so we can advise on whether or not it's possible to fulfil it in time.
We will continue to review the situation so please check back for updates. If you have any questions, please contact us.
We're in this together,
The Kos Check Team